Process Executive-Data in Hyderabad – Fresher


Company Name: Cognizant . . . .
Job Role: process Executive-Data . . .
Education Required: Graduate (exclusion : BE/ BTech / MCA) . . . . .
Experience Required: Freshers . . . .
Job Location: Hyderabad . . . .
Role and Responsibilities:
100% Process adherence to transaction processing timelines involving Moneyin, Moneyout, Enrollment processes to avoid back dated transactions and other measurable metrics.
100% adherence to the legal guidelines as per the business framework.
Process predefined number of transactions as assigned.
Meet process SLAs / metrics – productivity and quality targets within the established timelines.
Ensure process guidelines are followed and met as documented.
Respond to data requests.
Adhere to shift handover processes.
Raise process related issues / concerns on time with process and team leads.
Record data relating to production statistics, enduser related notes, etc as appropriate.
Answer calls from customers/end users based on agreed time frames.
Transfer calls involving next level of service to the appropriate department as per the given guidelines.
First time resolution of issues/queries.
Contribute to and participate in knowledge sharing sessions.
Complete all mandatory certifications as per the requirement of the business.
Required Skills and Qualification:
Speaking English.
MS Excel.
MS Office.
Graduate (exclusion: BE/ B.Tech/MCA).


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